1. Introduction
Welcome to GsafeAI (“we,” “us,” or “our”). These Terms of Service (“Terms”) are regarding your access to and use of our AI-powered ship safety and regulatory compliance platform, GSafeAI Beta Version (the "Service"). By creating an account or accessing the Service, the user (“you”) agrees to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
The Service is operated by GSafe.ai Oy, a company registered in Finland with its registered office in Helsinki.
2. Beta Service Disclaimer
The Service is currently in a "Beta" release phase. You acknowledge and agree that:
- Your participation is voluntary, and you agree to provide honest and constructive feedback to help improve the Service.
- The Service may contain bugs, errors, and incomplete features, which are subject to change without notice.
- You agree that feedback, suggestions, and recommendations you provide are given without any compensation.
- We reserve the right to modify, suspend, or terminate your participation in the beta testing program at any time.
3. Intellectual Property Rights
All intellectual property rights in and to the Service including but not limited to technology, software, code, design, architecture, logic, and other content, are owned by us or our licensors. You agree not to copy, modify, distribute, create derivative works, reverse engineer, decompile, or otherwise attempt to extract the source code of the Service. You agree not to use the service for any illegal purpose.
Any feedback, suggestions, or improvements provided by you regarding the Service do not grant you any rights in the Service and may be used without restriction.
4. User Content and Copyright Warranties
You retain ownership of the documents you upload ("User Content"). However, to protect GsafeAI from copyright claims, you strictly warrant the following:
Authorization: You warrant that you have all necessary licenses and rights to upload any content to the Service.
Indemnity: You agree to indemnify GsafeAI against any claims from third parties alleging that your User Content infringes their intellectual property rights or copyrights.
5. Acceptable Use
You agree not to misuse the Service. Specifically, you shall not:
- Use the Service to generate fraudulent logbook entries or falsify compliance records.
- Share your login credentials with third parties (seat sharing).
- Use the Service to build a competitive product or AI model.
- Conduct automated scraping or stress testing of our API.
6. AI Use
Description of AI Integration: The Service incorporates artificial intelligence (AI) to provide features such as document analysis, safety management workflows, and compliance query responses. The AI functionalities are designed to assist users by offering answers and information based on the data provided, with citations back to the underlying source.
AI Limitations: AI-generated outputs should not be solely relied upon for decision-making. You are responsible for verifying the accuracy and suitability of any AI-generated information before relying on it for safety, regulatory, or commercial decisions. A qualified human (such as a DPA, master, superintendent, or compliance officer) must remain in the loop for any decision with safety or regulatory consequences.
Data Handling and AI Learning: We do not use your User Content (documents, prompts, completions, embeddings, or audit data) to train, fine-tune, or otherwise improve any general-purpose foundation model, whether ours or a third party’s. In the case of Cloud deployment, where we use third-party LLM providers, they are contractually bound to zero data retention and to refrain from using your data for model training. We may use aggregated or de-identified operational telemetry (for example, error rates, latencies, and regulatory recall metrics) to improve the Service. Tenant-specific fine-tuning is only performed when you expressly contract for it, and any resulting weights remain segregated to your tenant.
7. Security
We implement technical and organisational security measures to protect your data, as further described in our Security & Data Overview available at gsafe.ai/security. You acknowledge that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Fees and Payment
Access to and use of the Service is subject to fees as set out in a separate Order Form or commercial agreement between you and GSafeAI. All fees are due as specified in your Order Form. GSafeAI reserves the right to update its pricing and will provide reasonable advance notice of any changes affecting your current agreement. Please contact us at [email protected] to discuss pricing.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
- WE ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES INCLUDING BUT NOT LIMITED TO, ENGINEERING OR OPERATIONAL ERRORS, LOST PROFITS, DATA LOSS, BUSINESS INTERRUPTION, COMPLIANCE FAILURES, AND CONTRACTUAL PENALTIES. YOUR USE OF THE SERVICE IS ENTIRELY AT YOUR OWN RISK.
- OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO GSAFEAI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) €2,500. THIS CAP APPLIES TO ALL CAUSES OF ACTION IN AGGREGATE, INCLUDING BREACH OF CONTRACT, TORT, AND STATUTE.
10. Indemnification
You agree to defend, indemnify, and hold harmless GsafeAI, its officers, directors, and employees from and against any claims, damages, obligations, losses, liabilities, expenses, or fees (including reasonable attorney's fees) arising from:
- Your violation of these Terms.
- Your violation of any third-party right, including copyright or privacy rights.
- Any claim that your User Content caused damage to a third party.
This indemnification obligation will survive the termination or expiration of these Terms and your use of the Service. GSafeAI shall defend, indemnify, and hold harmless Customer from any third-party claim alleging that the Service, as provided by GSafeAI and used in accordance with these Terms, infringes any third-party intellectual property right. This obligation does not apply to claims arising from Customer's modifications, User Content, or use of the Service in combination with third-party products not approved by GSafeAI.
11. Termination
Your access to the Service may be terminated by either you or us with a notification period of 30 days prior to the end of the current billing or contract term.
Upon termination, all licences and rights granted to you in connection with the Service will immediately cease. Upon your written request within 30 days of termination, we will return or delete your User Content in accordance with our Privacy Policy and Data Processing Addendum.
12. Changes to terms
- We may modify these Terms at any time.
- Material changes will be announced via email or service notification.
- Continued use after changes constitutes acceptance.
- If you disagree with changes, you may cancel your account.
13. Privacy
Your use of the Service is also governed by our Privacy Policy and, where applicable, our Data Processing Addendum (DPA).
14. General Provisions
Governing Law: These Terms are governed by the laws of Finland.
Dispute Resolution: Any dispute shall be settled by the District Court of Helsinki.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force.
Entire Agreement: These Terms, together with the Privacy Policy and any Data Processing Addendum (DPA), constitute the entire agreement between you and GSafeAI regarding the Service, unless you have entered into a separate signed Master Services Agreement or Order Form with GSafeAI, in which case the terms of that agreement shall take precedence over these Terms to the extent of any conflict.
15. Contact and Complaints
For any questions about these Terms, please contact us at [email protected]
